Now query the patch level to get the package name so you can remove it with the DISM toolĭism /image:>:\ /get-packages > c:\temp\Patch_level.txt. Open an elevated command prompt session (Run as administrator). Remove the KB or collect the memory dump file Remove the KB
If the VM is booting, you can install the corresponding KB listed as containing the fix. If any of the following knowledge-bases (KBs) (July 2018) were recently installed, there is a known issue where a race condition can cause this crash. If you call a support person give them this info (%% complete)įor more information on this issue and possible fixes, visit. We're just collecting some error info, and then we'll restart for you. Your PC ran into a problem and needs to restart. When you pull the screenshot of the virtual machine (VM), the operating system (OS) is stopped with the error 0x000000D1 also known as DRIVER_IRQL_NOT_LESS_OR_EQUAL: